Customer Experience Survey Terms & Conditions
The Forcepoint Customer Experience Survey Prize Draw (“Customer Experience Survey Promotion”) term ends on June 8, 2016, at 11:59 pm Pacific Time (“Promotion Term”). The terms and conditions outlined herein will govern the Customer Experience Survey Promotion for the duration of the promotion.
The Customer Experience Survey Promotion is only available to current Forcepoint customers worldwide who have been invited by email by Forcepoint to submit a Customer Experience Survey (“Survey”) or to those who satisfy the conditions herein. To be eligible for the Customer Experience Survey Promotion, Participants must submit a fully completed and accurate Survey via the unique link sent by email by Forcepoint or satisfy the conditions herein. No other means of entry will be accepted for the Customer Experience Survey Promotion. Submissions must be made before the end of the Promotion Term. No responsibility is accepted by Forcepoint for lost, undelivered, indecipherable or incomprehensible entries. Participants are not entitled to participate if participation or winning a prize is prohibited or restricted by their employer or their national or local government. Participants must be 21 years of age or older. Employees (and their immediate families or persons who reside in the same household) of Forcepoint, related companies, agents, distributors, resellers, advertising and promotional agencies, or anyone connected with the administration of the prize draw are not eligible.
3. Prize Draw/Notification
Prize Draw/Notification. The prize draw will take place at the end of the third week following the end of the Promotion Term. The winner will be the first entry drawn at random by Forcepoint or its nominee. The winner will be notified by e-mail or telephone within 14 days after the drawing. Within 7 calendar days following receipt of notification of winning, the winner must confirm acceptance of the prize and provide Forcepoint with an address for delivery. Forcepoint aims to have the prize delivered to the winning participant within 12 weeks after notification. However, if the winner fails to confirm acceptance of the prize and provide an address for delivery within 7 calendar days, then they will automatically forfeit their right to claim the prize and Forcepoint may select a new winner. Void where prohibited, restricted by law, or your employer.
Forcepoint may suspend, modify, or terminate any promotion, in whole or in part, for any reason, at any time.
Any prize may be treated as taxable income upon issuance of the prize and may be considered direct compensation for taxation purposes. Liability for governmental taxes (e.g. federal/country, state, and local) or other taxes imposed upon a prize received is the responsibility of the Participant.
Forcepoint may audit all prize claims, either directly or indirectly. Participants shall cooperate and assist Forcepoint with any audit. Participants are liable to Forcepoint for the dollar value of any prize and any costs associated with any violation or misuse of this promotion by the Participant.
Forcepoint, at its sole discretion, may disqualify any Participant for any reason. Violations include, but are not limited to, intentional duplicate claim submissions or providing intentional false information on claim submissions. All decisions of Forcepoint concerning any of the promotions are final.
8. No Liability
Forcepoint expressly disclaims any and all liability relating to the results of any of its marketing plans or any of its promotions.
Forcepoint account representatives have no authority to interpret or vary the terms of any promotion.
10. Customer Information
Forcepoint may use customer information provided to Forcepoint under any promotion for the purpose of confirming that a claim meets all of the requirements of that promotion and for marketing purposes and by participating in any promotion you agree to allow the publication of your name in relation to the promotion.
11. Overlay Promotions
Occasionally, Forcepoint may run additional overlay promotions or contests, and special additional terms may apply to such promotions. Special promotion terms will be posted to the promotion website for the duration of an overlay promotion.
NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO ENTER THE PROMOTION. Entrants can enter the Promotion by the Alternate Method of Entry (“AMOE”) by sending a printed 3” x 5” card mail-in entry with his/her name, address, phone number, and email address (if any) to the following address: Forcepoint Customer Experience Survey Prize Draw, Promotion Administrator, Forcepoint, 10900-A Stonelake Blvd., Quarry Oaks 1, Ste. 350, Austin, TX 78759. Forcepoint is not responsible for lost, late, illegible, misdirected and postage due entries. Such entries are not eligible and will be disqualified. All mail-in entries are limited to one (1) per envelope and must be received during the Promotion Term. Any reproduced entries are not eligible and will be disqualified.
13. Odds of Winning
Odds of winning depend upon the number of eligible entries submitted during the Promotion Term.
Prizes may not be substituted, transferred, redeemed for cash or exchanged except at the sole discretion of Forcepoint. Forcepoint cannot guarantee the performance of the prize. The prize winner may be required to contact original equipment manufacturer where necessary. Forcepoint reserves the right, in its sole discretion, to substitute the cash value for the prize listed above. Prizes are non-assignable and non-transferable. By accepting a prize, each winner consents to the use of his/her name, employer, city and country of residence, photograph and/or likeness for Forcepoint advertising and/or trade purposes without compensation. Further, winners agree to execute the Forcepoint standard Affidavit of Eligibility and Liability Release form. Winners also agree to completely and accurately complete any applicable tax documents. If a winner fails to provide these documents within seven (7) days after their receipt, an alternate winner will be selected. The winners are responsible for the reporting and/or payment of any taxes or fees related to the prize. By entering any promotion, each entrant agrees to these rules and decisions of Forcepoint, whose decisions are final and binding in all matters relating to any promotion. All information submitted becomes the property of Forcepoint and will not be returned. By participating, entrants and winners agree to release and hold harmless Forcepoint, subsidiaries, affiliates, channel partners as well as its and their representatives, agents, successors, assigns, employees, officers and directors, from any and all liability, for loss, harm, damage, injury, cost or expense whatsoever including without limitation, property damage, personal injury and/or death which may occur in connection with participation in any promotion, or possession, acceptance and/or use or misuse of a prize or participation in any promotion-related activity and for any claims based on publicity rights, defamation or invasion of privacy and merchandise delivery.
15. Additional Terms
Forcepoint and its agents are not responsible for printing or typographical errors in any promotion material; stolen, late, lost, misdirected or incomplete entries; or for any computer, software, telecommunications network, website or electronic defect, error or failure regardless of reason. If, for any reason, any promotion cannot be completed as planned by infection of computer viruses, bugs, tampering, unauthorized intervention, fraud, technical failure or other failures which in the sole opinion of Forcepoint corrupt or affect the administration, security, fairness, integrity or proper conduct of any promotion, Forcepoint reserves the right, in its sole discretion, to cancel, terminate, modify or suspend any or all promotions. All promotions are governed by, and will be construed in accordance with, the laws of the State of Texas, and the forum and venue for any dispute shall be in Austin, Texas. If any controversy or claim arising out of or relating to any promotion, or the breach of any term hereof, cannot be otherwise resolved, it shall be resolved by binding arbitration conducted in the County of Travis, and administered by JAMS in accordance with its Streamlined Arbitration Rules and Procedures or subsequent versions thereof (the "JAMS Rules"). The JAMS Rules for selection of an arbitrator shall be followed, except that the arbitrator shall be an experienced arbitrator licensed to practice law in Texas. Forcepoint will not be liable for any indirect, punitive, consequential, liquidated or incidental, whether or not foreseeable, including but not limited to negligence, breach of contract, tort or otherwise and third party claims even if advised of the possibility thereof. In no event will Forcepoint's liability arising out of or related to any promotion exceed $100. If a Canadian resident is selected as a winner, before any prize is actually awarded to him/her, that person must also answer correctly within a five-minute time period a mathematical skill-testing question without the benefit of any calculating devices.