Skyfence Customer Transition
Welcome Skyfence Customers
On February 23, 2017, Forcepoint closed a transaction acquiring Imperva’s Skyfence business. The Skyfence product line is now known as Forcepoint CASB (Cloud Access Security Broker) and has been incorporated into our Cloud Security business.
This acquisition was incredibly exciting for us, as it played a pivotal role in our mission to deliver cybersecurity systems that help customers understand people’s behaviors and intent as they interact with data and IP anywhere. Skyfence enables us to deliver the “anywhere" piece, deepening our reach into cloud applications.
To help you understand how this change may affect you, we've created an FAQ that contains answers to many common questions our customers and partners have asked about this transition.
Q. How do I get support for Forcepoint CASB solutions?
We are committed to providing you with world-class technical support. There are no immediate changes to how you access support for your CASB solution. Over time, the team will work to integrate the Skyfence CASB and Forcepoint portfolio support offerings and contact points but will notify all customers in advance of any changes. You may contact support in any of the following ways:
- Technical Support Portal: support.skyfence.com
- Email: email@example.com
- Phone (Toll Free-USA): +1 (866) 784-5877
- Phone (International): +1 (650) 900-8062
Q. How do I contact Forcepoint?
Send us an e-mail at: OpportunityClearingHouse@forcepoint.com
Q. What is the process for ordering Forcepoint CASB solutions?
Continue to work with your Forcepoint salesperson and channel partner to place orders.