Training and Technical Certification

Forcepoint has two comprehensive training programs: one for clients who use our products, and another for our global partners who resell Forcepoint products. Our programs help maximize your investment or expertise in Forcepoint solutions so you can:

• Deliver Forcepoint services most efficiently.
• Validate your mastery and proficiency in Forcepoint technologies.
• Promote enthusiastic adoption of the products by your users (as a customer).
• Stand out from your competition and increase your sales (as a partner).

Find out more about our Training and Technical Certification programs:

Now Available: Forcepoint eLearning Training

Looking for more cost-effective and flexible training options? Forcepoint now offers self-paced Administrator training via eLearning. These computer-based eLearning courses cover system architecture, policy creation, incident management, reporting, maintenance and health assessment of the Forcepoint Security system. To enhance the learning experience, Forcepoint Master Instructors provide live demonstrations of key product configurations and testing. Click here to find out more information about and to purchase these eLearning offerings.

Training Policies for Virtual Courses

Registration Policy: Students must enroll in a class within 90 days of their purchase date. Exceptions will be granted if no class is available during the student’s local business hours.

Attendance Policy: It is the student's responsibility to attend all class sessions. Forcepoint is under no obligation to repeat / re-teach missed course content.

Forcepoint Cancellations: Forcepoint reserves the right to postpone, cancel, change instructors or change the location of a training event due to reasons including, but not limited to, insufficient enrollment, instructor illness or force-majeure. Forcepoint will endeavor tomake such changes at least 10 business days prior to the start of the training event. Forcepoint will notify registered students as soon as any such change occurs.

Student Cancellations: Student cancellation requests received 4 or more business days prior to event maybe eligible for transfer to another class (same product) within six months of cancellation. If not used within 6 months, the student forfeits the funds. Requests received less than 4 business days prior to event or “no shows” willnot be eligible for refund or transfer to another class. If a medical emergency arises, please notify us at salestraining@forcepoint.com immediately.

Refunds: There are no refunds. Cancellations received less than 4 business days prior the event will not be rescheduled or refunded. If an error was made during the purchase process, a training coordinator will work with the customer to correct the error and provide access to the correct course.