Federal Remote Work Year in Review

eBook

Stories from the Field about How Government Agencies Adjusted to Pandemic Pressures

“It's been as intense and focused as it was from day one. And it's still that way today because there's a deep understanding of the criticality of our mission.”
- Dave McDonald, Navy CIO, NCTAMS PAC

2020 presented unprecedented challenges to Federal Government Information Technology (IT). The COVID-19 pandemic took the world by storm, as people fled their offices to work from home. Organizations scrambled to adapt, with IT departments working overtime implementing infrastructure changes to accommodate the new work dynamic. This was an enormous challenge for commercial organizations. However, the situation was even more dire for United States Federal Government. Many federal jobs, especially those in classified environments, could not be easily transitioned to remote working. For mission-critical employees, there was no choice but to continue reporting for duty.

But for the vast majority of federal workers, government agencies were able to come up with innovative solutions to keep their employees safe and productive while working remotely. And this is what this eBook is about. Real-world anecdotes from the field about how different government organizations and their contractors were able to persevere in the face of adversity and stay true to their mission through the pandemic.